Reference

How padu66 Handles Your Personal Information

Your account data stays with us — we do not sell it, share it with advertisers, or pass it to third parties outside of what is needed to run your account and process your payments.

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DATA HANDLING

How We Protect and Manage Your Data

Security and transparency sit at the centre of how we run accounts on padu66. Data in transit between your device and our servers is encrypted using SSL. Account access is protected by OTP verification sent to your registered mobile number, so even if your password is compromised, a second factor blocks unauthorised entry. We review data retention periods periodically and remove data that is no longer needed for operational or legal purposes. If the law in your jurisdiction grants you the right to request a copy of your data or ask for erasure, you can exercise that right by contacting support.

SSL Encryption All data moving between your phone or browser and padu66 servers travels over an encrypted SSL connection, keeping account and payment details private in transit.

OTP Account Access Every login triggers an OTP to your registered number. This second step means access to your account requires both your password and your phone.

Cookie Control We use session and preference cookies. You can adjust cookie permissions through your browser settings or via the preference panel inside your account at any time.

Retention and Erasure Data is held only as long as your account needs it or local law requires. Write to support to request a copy of your data or ask for records to be removed.

What We Collect and Why We Hold It

padu66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with padu66, we collect the information you submit during registration — your name, email address, contact number, and the payment details linked to your deposits and withdrawals. For transactions made through Touch 'n Go eWallet, Boost, or GrabPay, we receive a

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transaction reference and status confirmation from the payment provider; we do not store your full wallet credentials on our servers. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual activity. Cookies
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help us remember your login state and preferences across sessions, whether you are switching between your phone browser and a desktop tab. We keep your account data for as long as your account is active and for a period after closure as required by applicable law.
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You can request access to the data we hold about you, ask us to correct inaccuracies, or request deletion by writing to our support team. Access and account features are available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about your data — what we hold, how it is used, or how to request a correction — our support team handles privacy queries directly. You can reach us through live chat inside your account, or by email if you prefer a written record of the conversation. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt when your message comes in.

Privacy Policy Questions Answered

Common questions about how padu66 collects, stores, and uses your personal information — and what you can do about it.

We collect your name, email address, contact number, and the account details you provide at sign-up. Device and session data is also logged to keep your account secure.

We share only what is needed to process your transactions — for example, a payment reference sent to Touch 'n Go eWallet, Boost, or GrabPay. We do not sell your data to advertisers.

We receive only a transaction reference and status from your payment provider. Your Touch 'n Go eWallet, Boost, or GrabPay credentials never pass through or get stored on our servers.

Write to our support team via live chat or email with your account details and the request. We will confirm receipt and provide the information within a reasonable timeframe.

Yes. Contact support to request erasure. We will remove data that is no longer required for your account or for legal compliance, and confirm once the deletion is complete.

Data is kept for a period after closure as required by applicable law. Once the retention window closes, records are removed from our active systems in line with this policy.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How padu66 Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy

Privacy Policy Questions Answered

01 What personal data does padu66 collect when I register?

02 Does padu66 share my data with third parties?

03 How are my e-wallet payment details protected?

04 How do I request a copy of the data padu66 holds about me?

05 Can I ask padu66 to delete my personal data?

06 How long does padu66 keep my account data after I close my account?

Privacy Policy

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